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Washington National Opera and Your Privacy
Scope
This policy covers how the Washington National Opera treats
the personal information that it collects through our website
or offline via phone, by mail, or at Washington National Opera,
including, but not limited to, information related to your
past usage of Washington National Opera's products and services.
Personal information is information about you that is personally
identifiable like your name, address, email address, or phone
number, or other information that is not otherwise publicly available.
1. Information Collection and Use
- Anonymity
You may purchase tickets and remain anonymous if
you choose to pay by cash in person at our Box Office.
- General Information
You may visit and browse our website as often
as you like without logging in and no personal information
about your visit will be collected. If you visit our websites simply
to browse, we may collect general information about the way
in which you use our website, including, but not limited to, the
time and duration of visit, type of web browser used, the
operating system/ platform you are using, your IP address, the websites
from which you linked to us, and your CPU speed. We also
may note whether and how you use the website by recording site traffic
patterns and clickstreams. We do not associate this general
information that we collect with any personal information and we do not otherwise
monitor this information on an individual basis. Instead,
we aggregate this usage information and use it only to identify
the levels and areas of interest in Washington National Opera
and to improve and refine our website and services. We may
perform (or have third parties perform) analyses of visitors' behavior,
and may share aggregated, anonymous data with sponsors and
advertisers.
- Personal Information
- Washington National Opera collects personal
information when you make a purchase or a contribution, join
our mailing list (email or other) , request information on
our products and services, participate in a promotion or
an online survey, contact Washington National Opera with
a question or suggestion, apply for employment with Washington
National Opera , and when you attend certain special events
where heightened security is necessary. Depending on the
nature of your interaction with Washington National Opera,
we may ask you for information such as your name, phone
number, physical address, social security number, birth
date, company related information, email address, credit
card information including expiration date and billing
address, and product preferences. Once you register with
Washington National Opera and sign in to any services,
you are not anonymous to us.
- Your personal information
may be used by us (or third parties engaged by us) to: (1)
customize the advertising and the content that you see, (2)
fulfill your requests for products and services, (3) contact
you, (4) conduct research, (5) respond to subpoenas, court
orders or legal process, and (6) establish or exercise our
legal rights or defend against legal claims.
In addition, Washington National Opera may provide
your name and address or phone number to third parties whose
products we believe may be of interest to you (although we
do not share any other information about you, the selection
criteria may result in the third party being able to identify
your relationship with Washington National Opera in a broad
manner, i.e., that you are a subscriber or donor, or may
have attended a particular production). You can request at
anytime that we do not share your name and address or phone
numbers with such third parties. Washington National Opera
does not monitor or control the privacy policies of third
parties.
- Any emails sent to you by Washington
National Opera offer you the option to be removed from the
emailing list. You may request to be removed from our mailing
or phone list at anytime. Also, you can edit personal information
in your account with us, specifically your name, address,
phone number, interest preferences and contact preferences
using an option from the emailing or by contacting us at
the phone number or mailing address listed at the end of
this document.
2. Personal Information of Children
We do not solicit personal information from children. Sites
specifically geared toward children will not request any personal
or contact information. You must be 13 years of age or older
to register for Opera Online or Generation O.
3. Technology
We may use “cookie” technology. A cookie is a small
amount of data sent by our websites and stored on your computer's
hard drive that our site can read and which helps us keep track
of how you use our websites. Many web browsers automatically
accept cookies by default, but contain an option for you to turn
off the cookie acceptance if you prefer. If you turn off acceptance,
there may be some features of our websites that will not be available
to you and some webpages may not display properly. We do not
allow unrelated third parties to set cookies via the Washington
National Opera website.
Washington National Opera does use electronic images known as
Web beacons to monitor the activity of our Web site or email
messages. Used in combination with cookies, a Web beacon is an
often-transparent graphic image, usually no larger than 1 pixel
x 1 pixel, which is placed on a Web site or in an e-mail that
is used to monitor and track behavior of the user visiting the
Web.
4. Links
Our websites may include links to other websites. We do not
control the privacy policies of the destination sites. Once you
leave our servers (you can check where you are by checking the
URL in the location bar on your browser), use of any information
you provide is governed by the privacy policy of the operator
of the site you are visiting. That policy may differ from ours.
If you can't find the privacy policy of any of these sites via
a link from the site's homepage, you should contact the manager
of that site for more information. Washington National Opera
is not responsible for the privacy practices or the content of
websites other than the Washington National Opera website.
5. Security and Disclaimer
Although we use security that we believe to be appropriate to
protect your personal information, we do not guarantee that our
security precautions will protect against, and we expressly disclaim
any liability for, any loss, misuse, or alteration of your personal
information.
6. Changes to this Privacy Policy
Washington National Opera may update this policy at any time.
We will notify you about significant changes in the way we treat
personal information by sending a notice to the email address
that you have provided us or by placing a prominent notice on
our websites.
7. Questions and Suggestions
If you have any questions or suggestions, you can contact us
at:
Washington National Opera
2600 Virginia Avenue, NW, Suite 104
Washington, D.C. 20 037
Email: info@dc-opera.org
Phone: 202.295.2420
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